Warranty & returns

• Warranty

Articles benefiting from a guarantee are subject to the conditions of the offer valid at the time of purchase. The guarantee takes effect on the date of delivery of the article, justified by the accompanying document (invoice), which we ask you to keep in a safe place.

The guarantee does not include: damage due to improper maintenance, failure to follow the instructions for use, or normal wear and tear. In the event of non-conformity of a product sold, it may be returned, exchanged or refunded. Products opened or used cannot be returned, exchanged or refunded.

Check the condition of the goods delivered without delay to exclude obvious defects in material and workmanship, as well as damage due to transport. In accordance with the law, you are obliged to notify us of any defect or anomaly affecting the goods delivered so that we can remedy them.

All complaints, requests for exchange or refund must be made by e-mail within 7 days of delivery. The products must be returned to us in the condition in which you received them with all of the elements (accessories, packaging, instructions, etc.). For all other cases not governed by these General Terms and Conditions, the Code of Obligations applies.

• Returns Policy

Any order appearing on the site implies acceptance of these General Terms and Conditions. Any order confirmation entails your full acceptance of these general conditions of sale, without exception or reservation.

The client makes a legally binding offer to conclude a contract. “frohkost.ch GmbH” then sends an automatic "order confirmation" by e-mail, which confirms that the client's offer has been received by our company. Orders placed are binding on the client. All the data provided and the confirmation recorded will constitute proof of the transaction. You declare that you are fully aware of it. The order confirmation will be deemed equivalent to the signature and acceptance of the operations carried out.

The contract is concluded with the validation of your order on angel5500.ch.

Unless otherwise stated, there is no right of return or withdrawal.